Privacy Policy | NiharTech – Freelance Software Development & Tech Support

Privacy Policy

Effective Date: June 27, 2026 | Last Updated: June 27, 2026

At NiharTech, we are not just another faceless tech company hiding behind walls of legal jargon. We are a freelance software development and tech support team that genuinely cares about the people we work with. This Privacy Policy is written in plain language because you deserve to actually understand it — not just scroll past it.

1. Who We Are

NiharTech is a freelance technology services company specializing in:

• Custom software development
• Web and mobile application development
• Technical support and troubleshooting
• IT consulting and solutions

2. What Information We Collect

A. Information You Give Us Directly

• Your full name and email address
• Phone number and business name
• Project details and requirements
• Payment information via secure third-party gateways
• Files or documents shared for your project

B. Information We Collect Automatically

• IP address and browser type
• Device type such as desktop, mobile, or tablet
• Pages visited and time spent on site
• Referring website and visit date and time

C. Cookies

We use cookies to keep the website running, remember preferences, and analyze traffic via Google Analytics. You can disable cookies in your browser settings at any time.

3. Why We Collect Your Information

• To respond to inquiries — so we can get back to you with real answers
• To deliver services — your project details help us build and support effectively
• To process payments — securely through third-party processors
• To improve our website — using analytics to fix issues
• To send project updates — deadlines, milestones, and service changes
• To comply with legal obligations — when required by law

We do NOT sell your data, send spam, or share it with third parties for marketing. Period.

4. How We Share Your Information

We do not sell, rent, or trade your data. Limited sharing only happens with:

A. Service Providers

• Payment processors such as Razorpay, PayPal, or Stripe
• Google Analytics for website traffic insights
• Email platforms for client communication
• Cloud storage for secure project file storage

B. Legal Requirements

If required by law or court order, we may disclose certain data. We will try to notify you whenever possible.

C. Business Transfers

If NiharTech is sold or restructured, your data may transfer to the new owner. We will notify you in advance.

5. How We Protect Your Data

• All data encrypted using SSL and TLS
• Payments via PCI-DSS compliant processors — we never store card details
• Project files in password-protected, access-controlled storage
• Regular security reviews and updates

If we ever detect a data breach that affects you, we will notify you promptly.

6. How Long We Keep Your Data

• Inquiry data — up to 12 months
• Client project data — project duration plus 2 years
• Payment records — 5 to 7 years as required by law
• Analytics data — anonymized after 26 months

7. Your Rights and Choices

• Right to Access — ask us what data we hold about you
• Right to Correction — ask us to fix incorrect data
• Right to Deletion — request we delete your data
• Right to Restrict Processing — stop us using data in certain ways
• Right to Data Portability — get a copy of your data
• Right to Object — object to certain uses of your data
• Right to Withdraw Consent — take back consent anytime

Email us at privacy@nihartech.com to exercise any right. We respond within 30 days — no hoops, no hassle.

8. Children's Privacy

Our services are for adults and businesses only. We do not knowingly collect data from anyone under 18. Contact us at privacy@nihartech.com if you believe a child has shared information and we will delete it immediately.

9. Third-Party Links

We may link to other websites. Once you leave NiharTech, this policy no longer applies. We are not responsible for external sites' privacy practices.

10. International Users

NiharTech operates in India. If you visit from outside India, your data may be processed here. We apply the same level of care to all data regardless of origin.

11. Changes to This Policy

We may update this policy from time to time. The Last Updated date at the top will reflect any changes. For significant updates, active clients will be notified via email.

12. Contact Us

Have questions? We are real people. Reach out anytime.

NiharTech
Email: privacy@nihartech.com
Website: https://www.nihartech.com
Location: India

We typically respond within 1 to 2 business days. Your privacy is a promise, not just a legal requirement.