Terms of Service | NiharTech – Freelance Software Development & Tech Support

Terms of Service

Effective Date: June 27, 2026 | Last Updated: June 27, 2026

Welcome to NiharTech. We are a freelance software development and tech support company, and we are genuinely glad you are here. Before we start working together or you use our website, please take a few minutes to read through these Terms of Service. We have written them in plain, human language — because legal documents should not feel like a trap.

By using our website or hiring us for any service, you agree to these terms. If something is unclear, just reach out. We are happy to explain anything.

1. Who We Are

NiharTech is a freelance technology services business offering custom software development, web and mobile application development, technical support, and IT consulting. We operate as a freelance business and serve individuals, startups, and small to medium-sized businesses.

Business Name: NiharTech
Website: https://www.nihartech.com

2. Acceptance of Terms

By accessing our website, contacting us for services, or entering into a project agreement with NiharTech, you confirm that:

• You are at least 18 years old or have the legal authority to enter into agreements
• You have read and understood these Terms of Service
• You agree to be bound by these terms
• If you are acting on behalf of a business, you have the authority to bind that business to these terms

If you do not agree with any part of these terms, please do not use our services.

3. Our Services

NiharTech provides the following services:

• Custom Software Development — We build tailored software solutions based on your specific requirements and business goals
• Web Development — We design and develop professional websites and web applications
• Mobile App Development — We create mobile applications for Android and iOS platforms
• Tech Support — We provide technical assistance, troubleshooting, and ongoing support for software systems
• IT Consulting — We offer expert advice on technology decisions, architecture, and digital strategy

The exact scope, timeline, and deliverables for each project will be agreed upon in a separate project agreement or proposal before work begins.

4. Project Agreements and Scope of Work

Every project at NiharTech starts with a clear agreement. Here is how it works:

• Before any work begins, we will share a project proposal or scope of work document outlining what will be delivered, the timeline, and the cost
• Work only begins after you have reviewed and approved the proposal
• Any changes to the agreed scope — including new features, design changes, or timeline extensions — will require a written change request and may affect the project cost and timeline
• NiharTech reserves the right to decline any project or request that conflicts with our values or capabilities

5. Payment Terms

We believe in transparency when it comes to money. Here is what you can expect:

• Advance Payment — Most projects require an upfront payment of 50 percent before work begins. The exact percentage will be mentioned in your project proposal
• Milestone Payments — For longer projects, payments may be split into milestones as agreed in the project proposal
• Final Payment — The remaining balance is due before final deliverables are handed over or the project is deployed
• Payment Methods — We accept bank transfers, UPI, PayPal, and other methods as agreed
• Late Payments — Work may be paused on projects with overdue payments. We will always communicate before taking any action
• Currency — All prices are in Indian Rupees (INR) unless otherwise stated in writing

6. Refund Policy

We put real effort into every project. Here is our approach to refunds:

• Advance payments are non-refundable once work has begun, as they cover our time and resources already committed to your project
• If you cancel a project before work has started, a full refund of the advance will be provided
• If you are unsatisfied with any deliverable, please contact us first. We will do our best to revise and correct the work within the agreed scope
• Refunds for partially completed projects will be assessed on a case-by-case basis, depending on the work completed
• No refunds will be issued for completed and delivered work that has been approved by the client

7. Intellectual Property and Ownership

This is an important section — please read it carefully.

A. Client-Owned Work

Once full payment has been received, all custom code, designs, and deliverables created specifically for your project become your property. You have full rights to use, modify, and distribute them as you see fit.

B. NiharTech-Retained Rights

• Any pre-existing tools, frameworks, libraries, or templates used in your project that were developed by NiharTech remain our property
• We may reuse general-purpose code components in future projects
• We retain the right to showcase completed projects in our portfolio unless you request otherwise in writing

C. Third-Party Components

Some projects may use open-source libraries or third-party tools. These remain subject to their own respective licenses, which we will disclose to you during the project.

8. Confidentiality

We understand that your business ideas and data are valuable. NiharTech agrees to:

• Keep all project details, business information, and client data strictly confidential
• Not share your project information with third parties without your written consent
• Use your information only for the purpose of completing your project

If a Non-Disclosure Agreement is required, we are happy to sign one before the project begins.

9. Timelines and Deadlines

We respect your time and we take deadlines seriously. Here is how we handle timelines:

• Estimated timelines will be provided in your project proposal
• Timelines are based on prompt feedback, content, and approvals from your side
• Delays caused by late feedback, scope changes, or incomplete information from the client may extend the project deadline
• NiharTech will always communicate proactively if a delay is expected on our end
• Unrealistic deadlines will not be promised just to win a project — we would rather be honest upfront

10. Revisions and Changes

We want you to love the final product. Here is our revision policy:

• Each project includes a set number of revision rounds as specified in the project proposal
• Revisions must be requested within 7 days of a deliverable being shared
• Revisions that fall within the original scope are covered at no extra cost
• Changes that go beyond the agreed scope will be treated as new work and quoted separately

11. Tech Support Services

For clients who hire NiharTech for ongoing tech support:

• Support is available during agreed business hours unless an emergency plan has been arranged
• Response times depend on the support package selected
• Support covers issues within the scope of the agreed systems and software
• Issues caused by third-party software, hosting providers, or user error may incur additional charges
• NiharTech is not responsible for data loss caused by factors outside our control such as server failures or third-party platform issues

12. Client Responsibilities

A successful project is a two-way effort. As a client, you agree to:

• Provide accurate and complete information needed for the project
• Respond to queries and feedback requests in a timely manner
• Make payments on time as per the agreed schedule
• Not use NiharTech's services for any illegal, unethical, or harmful purpose
• Ensure you have the legal rights to any content, images, or data you provide to us

13. Prohibited Use

You may not use NiharTech's website or services to:

• Build or support illegal platforms, scam websites, or fraudulent systems
• Develop malware, spyware, or any harmful software
• Violate any applicable laws or regulations
• Infringe on the intellectual property rights of others
• Harass, threaten, or harm any person or group
• Collect personal data of others without proper authorization

We reserve the right to immediately terminate any project or agreement if prohibited use is discovered, without any refund obligation.

14. Limitation of Liability

We do our best work on every project, but here is what you need to know:

• NiharTech is not liable for any indirect, incidental, or consequential damages arising from the use of our services
• Our total liability in any dispute will not exceed the total amount paid by you for the specific project in question
• We are not responsible for business losses, lost revenue, or damage caused by third-party services, hosting platforms, or factors beyond our control
• It is the client's responsibility to maintain backups of their data and systems

15. Warranty and Disclaimer

NiharTech provides services with skill, care, and professionalism. However:

• We do not guarantee that software will be completely error-free at all times
• We will fix bugs and issues discovered within 30 days of project delivery at no extra charge, provided they fall within the original scope
• After the 30-day warranty period, bug fixes and maintenance may be billed separately
• We do not guarantee specific business outcomes such as increased sales, traffic, or rankings as a result of our work

16. Termination

Either party may terminate a project agreement under the following conditions:

• By the client — You may cancel a project at any time by notifying us in writing. Payment for work completed up to the cancellation point will be due
• By NiharTech — We may terminate an agreement if payments are not made, the client engages in prohibited use, or the working relationship becomes unworkable despite reasonable efforts to resolve issues
• Upon termination, all completed work will be shared with the client once outstanding payments are settled

17. Governing Law

These Terms of Service are governed by the laws of India. Any disputes arising from our services or these terms will be subject to the jurisdiction of the courts located in India. We will always try to resolve disputes amicably before any legal action is taken.

18. Changes to These Terms

We may update these Terms of Service from time to time as our business grows and evolves. When we do:

• The Last Updated date at the top of this page will be changed
• Active clients will be notified of significant changes via email
• Continuing to use our services after changes are posted means you accept the updated terms

We will never make changes that unfairly disadvantage existing clients mid-project.

19. Contact Us

Have a question about these terms? Something feel unclear? Just ask. We are real people and we are happy to explain anything in plain language.

We typically respond within 1 to 2 business days.

Thank you for taking the time to read our Terms of Service. We genuinely look forward to working with you and building something great together.